Last updated: September 2026
RepuTrack is a subscription service that monitors your business's public reviews on Google and (where available) Tripadvisor, analyzes them using AI, and sends you a weekly email report with a PDF summary. By subscribing, you agree to these terms.
RepuTrack is billed monthly in advance via Razorpay, in the plan and amount shown at checkout. Your subscription renews automatically each month until you cancel. You can cancel at any time from your account; cancellation takes effect at the end of the current billing period, and you retain access until then.
Review and rating data is pulled from Google's and Tripadvisor's public APIs, which are outside our control — coverage, review volume, and update frequency vary by platform and by business, and we can't guarantee a minimum number of reviews will be available for analysis in any given week.
Report content, including sentiment scoring, thematic summaries, and suggested review replies, is generated by an AI model (Anthropic's Claude) based on your available reviews. It's intended as a time-saving aid, not a substitute for your own judgment — you're responsible for reviewing any suggested reply before posting it publicly under your business's name.
RepuTrack is intended for monitoring your own business and, where you've chosen to add them, competitor businesses for benchmarking purposes only. You agree not to use the service to scrape, resell, or redistribute review data at scale, or to monitor a business you have no legitimate connection to beyond ordinary competitive benchmarking.
RepuTrack is provided "as is." We're not liable for business decisions made based on report content, for temporary service interruptions, or for changes made by Google, Tripadvisor, or other third-party platforms that affect data availability. Our total liability in any case is limited to the subscription fees you paid in the preceding month.
We may update these terms as the product evolves. Continued use of RepuTrack after an update means you accept the revised terms.
These terms are governed by the laws of India.
Questions about these terms can be sent to reports@yourgeneralist.ai.