R RepuTrack
Weekly Report

The Postcard Hotel, Coorg

Sept 1 – Sept 7, 2026

82/100
Doing great this week ▲ +4 pts vs last week
37
Total mentions
12
New reviews
4.3 ★
Average rating

What people are talking about

Room Service Speed Needs attention · 5 mentions

"Room service took over an hour and the food was cold when it arrived."

Google Reviews · 2 days ago · View original
Staff Friendliness Strength · 9 mentions

"The staff went above and beyond, especially Raju at check-in — made our anniversary trip special."

TripAdvisor · 4 days ago · View original
Breakfast Spread Mixed · 4 mentions

"Good variety but a few items had run out by 9am — worth restocking earlier."

Google Reviews · 5 days ago · View original

Mentions by platform

Google
22
TripAdvisor
10
Instagram
5

This week's takeaway

Guests loved your staff and the breakfast variety this week — that's a real strength worth highlighting in your marketing and reviews you share online. The one thing worth fixing: room service speed came up more than once as a complaint. Tightening that up is likely to lift your rating further next week.